Good to know
Shipping & returns
Fresh pastry with real chocolate deserves careful travel. Here's exactly how your box gets from our Long Beach kitchen to your door, and what we'll do if anything goes wrong on the way.
Last updated July 29, 2026
Where we ship
We ship anywhere in California. Sweet Samsa is a licensed California Cottage Food Operation, and state law allows us to sell only within California for now. If you're outside the state, join the list in the footer. You'll be the first to know when that changes.
What it costs
Nothing on top: shipping is included in every box price. The price you see on the box is the price at your door, anywhere in California.
How your box is packed
Our syrup-glazed classics are sturdy travelers: an all-classics box like The Introduction ships in its gift box, cushioned so the phyllo arrives as crisp as it left, no ice needed.
Chocolate and a California summer are not natural friends, so any box with chocolate travels cold, with frozen gel packs, enough to keep the box comfortable for well over a day in transit.
When it ships
We ship Monday through Wednesday only, so your box never sits in a warm depot over a weekend. Once shipped, transit anywhere in California is 1-2 business days, and you'll receive tracking by email.
Everything is baked in small batches. If a box is sold out when you order, allow up to three days for us to bake and pack fresh before it ships.
Local pickup
We don't offer pickup at the moment. Every order ships.
If something arrives wrong
If your order arrives damaged, melted, or isn't what you ordered, email a photo to info@sweetsamsa.com within 48 hours of delivery and we'll make it right with a replacement or a refund, your choice.
Returns
Because everything we make is perishable and baked to order in small batches, we can't accept returns. But we stand behind every box that leaves the kitchen. If you're not happy, write to us at info@sweetsamsa.com and we'll sort it out.